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TC Resources offers a full-range of services to support the products we resell. You can depend upon the experts at TC Resourses to work with you evey step of the way - from initial concept and design to ongoing service and support.

Our Service Portfolio
  Consulting Services
   

Network Design
TC Resources offers network design services to assist you in identifying the appropriate products and creating the best possible network design to meet your individual requirements.

Disaster Recovery Consulting
You never know when a disaster is going to strike. And, since your network is at the core of your business and so critical, you need to make sure you minimize the potential risk a disaster could create. Our experienced engineers will work with you to develop a disaster recovery plan to meet your need and minimize your risk.

   
  Implementation Services
   

Site Surveys
TC Resources offers site surveys to ensure your sites are ready for an upcoming installation. With our site surveys, a field technician will visit your site to ensure the physical location is properly prepared for the upcoming installation with space, power requirements and connectivity. Additionally, the field technician will note any barriers that they feel may interfere with the proper functioning of your solution based upon the design specifications.

Onsite Installations
Once your solution has been designed, we can assist you with the physical installation of your equipment. Our network of onsite technicians will arrive at your location(s) at the scheduled time to install and test the equipment to ensure it is functioning properly.

   
  Ongoing Support Services
   

"On-Demand" Support
Our "On-Demand" support solution allows you to contact us when you experience a problem with your communications solution. Our remote technical support engineers will troubleshoot the problem and dispatch the resources necessary to remediate the problem.

Break/Fix Maintenance Services
TC Resources offers a break/fix maintenance service for your communications solutions that require immediate attention. Under this service, you will receive ongoing remote technical support and priority support for troubleshooting and repairing your network when a problem occurs. Our maintenance customers have the flexibility of selecting from 24x7 or 8x5 coverage by location with 4-hour, Next Business Day and 2-3 day onsite response times available in most major cities.

     
 
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